Very nice women at the service counter and the mechanic did a great job. Will go back to them, if needed, again.
Staff is very polite. Video of instruction is a great idea. Overall, a pleasant experience.
Highly recommend the service department. On time and outstanding customer service.
Always Great & Courteous! Love the new video sent via text of Mechanic showing you details & information regarding your car before working on it, and advising on recommended servicing!
I came in with my tire keep getting flat. Brenengen looked up my service record and noticed my tires had tire hazard and fixed my tir e right away. This place did great service and was very helpful. I sure do appreciate all they do for me. Thanks.
Good natured staff, very prompt at assessing my issue. Provided free car wash to boot
they were really friendly and nice to deal with
Great experience and people!!
The staff at Kia were very personable and kind. When I arrived, I was greeted by three people who appeared happy to see me and excited to help me. They completed my service in a timely manner and were prompt to get me when it was done. I was very satisfied with my service and even told my husband how pleased I was with the hospitality there.
GREAT customer service!!!
They are easy to access, quick, efficient and friendly.
Absolutely-Kala explained the work done on my car in a way that I could understand. Very pleasant
Engine had to be replaced due to a manufacturers problem. Repair completed faster than expected without hassle. Staff kept me informed of the status.
Super friendly and fast. Will return!
Friendly staff. On time appointment. Great communication of services performed
They treat you like FAMILY! Friendly, courteous, and trustworthy. Makes you trust what they do for you!
Very friendly staff. They took care of my vehicle problem right away. In and out in one day. Very happy.
Thet did a great job
They were ready for my vehicle at the appointment time, very friendly and courteous. There was an issue with air conditioner that we had notified them of when we made the appointment for oil change/service, and they found the problem and we have an appointment to get the repair done now that they have the part. I and have always been very happy and satisfied with all dealings at Brenengen KIA.
They were very friendly and I look forward to my next visit! 😊
Great service. Both service reps were very friendly and attentive! Service got work done and ran my car through the carwash. Best service I’ve had at a dealership.
Service department is A++++….just need to get past the awful call center that is not customer oriented. Tim and his crew in the West Salem Service Dept are VERY customer oriented, VERY friendly and helpful!!!
Customer service was great, very friendly staff. I am definitely making Brenegen my main repair shop.
Very friendly and accommodating
Good service. Friendly people.
Amazing customer service!!!! Awesome experience!
Great people to work with.
Great service like always
Smooth process on the purchasing process. Barry was excellent to work with on the sales team and Chris did awesome on the purchase side.
Awesome service delivered with smiles!
Great communication through the whole process. Great team to work with.
From sales to service we’ve had great care.
I have bought most of my cars from Brenengen and been very happy with them. So when I needed another, they were my first stop. Good service, no haggle pricing, flexible to fit my schedule, addressed my concerns. I was very happy with the experience.
I always am greater with a smile and have never had any kind of issue with any sales or service employees. I highly recommend them to anyone.
Barry and the team were great to work with. Top notch, no pressure sales. Great group to work with!
Friendly and helpful people!
Friendly and efficient Work done in a timelymanner
Easy to make appointment and timely service. Friendly and knowledgeable. I drive further to Brenengan's for their honesty and service.
Bought my car here and come here for regular maintenance. Awesome staff and great service!
Caden in sales was great! Super helpful and made the selection process real easy. When I met with the finance guy, the mood definitely seemed to change after I didn’t go with any of the add ons that he was trying to sell me. So that is why I left off a star. Otherwise it was a great experience!
I had every good experience . They were quick to find the problem and had me on my way fast. I really appreciated that as I came from a ways away and was worried about what I would do if they had to keep it. Kia dealerships seem to go out of their way to be polite and make the experience pleasant.
I've driven Hondas for 10 years. I was planning on getting an Odyssey but couldn't justify the price. I started searching for Kia Sedona's since my dad has owned one for ten years with little issues. I found the perfect one at Sparta Kia. I usually go to West Salem, Barry retrieved the van and got it back to West Salem the same day. Buying it was a breeze and Barry was very helpful with setting up the van. I'm so excited for my new van!
I ordered WeatherTech floor mats that arrived minutes after my service appointment. The service manager called me minutes after I left. I was close enough to return to the dealer and the mats were installed. It's saved me a trip!
Leave Us A Review