Customer Testimonials

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Facebook Sep 23, 2022

Very nice women at the service counter and the mechanic did a great job. Will go back to them, if needed, again.

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Google Sep 22, 2022

Staff is very polite. Video of instruction is a great idea. Overall, a pleasant experience.

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Google Sep 21, 2022

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Google Sep 16, 2022

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Google Sep 16, 2022

Highly recommend the service department. On time and outstanding customer service.

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Google Sep 15, 2022

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Google Sep 14, 2022

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Google Sep 13, 2022

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Google Sep 12, 2022

Always Great & Courteous! Love the new video sent via text of Mechanic showing you details & information regarding your car before working on it, and advising on recommended servicing!

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Google Sep 9, 2022

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Google Sep 8, 2022

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Google Sep 7, 2022

I came in with my tire keep getting flat. Brenengen looked up my service record and noticed my tires had tire hazard and fixed my tir e right away. This place did great service and was very helpful. I sure do appreciate all they do for me. Thanks.

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Google Sep 2, 2022

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Google Aug 31, 2022

Good natured staff, very prompt at assessing my issue. Provided free car wash to boot

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Google Aug 25, 2022

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Google Aug 24, 2022

they were really friendly and nice to deal with

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Google Aug 20, 2022

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Google Aug 18, 2022

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Facebook Aug 15, 2022

Great experience and people!!

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Google Aug 12, 2022

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Google Aug 12, 2022

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Google Aug 11, 2022

The staff at Kia were very personable and kind. When I arrived, I was greeted by three people who appeared happy to see me and excited to help me. They completed my service in a timely manner and were prompt to get me when it was done. I was very satisfied with my service and even told my husband how pleased I was with the hospitality there.

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Google Aug 11, 2022

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Google Aug 10, 2022

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Facebook Aug 6, 2022

GREAT customer service!!!

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Facebook Aug 1, 2022

They are easy to access, quick, efficient and friendly.

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Google Jul 30, 2022

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Facebook Jul 30, 2022

Absolutely-Kala explained the work done on my car in a way that I could understand. Very pleasant

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Google Jul 27, 2022

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Google Jul 27, 2022

Engine had to be replaced due to a manufacturers problem. Repair completed faster than expected without hassle. Staff kept me informed of the status.

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Google Jul 27, 2022

Super friendly and fast. Will return!

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Google Jul 26, 2022

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Google Jul 26, 2022

Friendly staff. On time appointment. Great communication of services performed

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Google Jul 21, 2022

They treat you like FAMILY! Friendly, courteous, and trustworthy. Makes you trust what they do for you!

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Google Jul 21, 2022

Very friendly staff. They took care of my vehicle problem right away. In and out in one day. Very happy.

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Google Jul 17, 2022

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Google Jul 15, 2022

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Google Jul 15, 2022

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Google Jul 14, 2022

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Google Jul 12, 2022

Thet did a great job

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Google Jul 12, 2022

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Google Jul 10, 2022

They were ready for my vehicle at the appointment time, very friendly and courteous. There was an issue with air conditioner that we had notified them of when we made the appointment for oil change/service, and they found the problem and we have an appointment to get the repair done now that they have the part. I and have always been very happy and satisfied with all dealings at Brenengen KIA.

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Google Jul 7, 2022

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Google Jul 5, 2022

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Google Jul 5, 2022

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Google Jun 29, 2022

They were very friendly and I look forward to my next visit! 😊

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Google Jun 28, 2022

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Google Jun 25, 2022

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Google Jun 24, 2022

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Google Jun 20, 2022

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Google Jun 17, 2022

Great service. Both service reps were very friendly and attentive! Service got work done and ran my car through the carwash. Best service I’ve had at a dealership.

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Google Jun 17, 2022

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Facebook Jun 16, 2022

Service department is A++++….just need to get past the awful call center that is not customer oriented. Tim and his crew in the West Salem Service Dept are VERY customer oriented, VERY friendly and helpful!!!

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Google Jun 16, 2022

Customer service was great, very friendly staff. I am definitely making Brenegen my main repair shop.

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Google Jun 15, 2022

Very friendly and accommodating

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Facebook Jun 13, 2022

Good service. Friendly people.

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Google Jun 12, 2022

Amazing customer service!!!! Awesome experience!

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Google Jun 11, 2022

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Google Jun 10, 2022

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Google Jun 9, 2022

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Google Jun 9, 2022

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Facebook Jun 8, 2022

Great people to work with.

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Google Jun 8, 2022

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Google Jun 7, 2022

Great service like always

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Google Jun 5, 2022

Smooth process on the purchasing process. Barry was excellent to work with on the sales team and Chris did awesome on the purchase side.

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Google Jun 4, 2022

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Google Jun 4, 2022

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Google Jun 4, 2022

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Google May 5, 2022

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Google May 4, 2022

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Google May 3, 2022

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Google May 1, 2022

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Google May 1, 2022

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Google Apr 30, 2022

Awesome service delivered with smiles!

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Google Apr 30, 2022

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Google Apr 30, 2022

Great communication through the whole process. Great team to work with.

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Google Apr 30, 2022

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Facebook Apr 29, 2022

From sales to service we’ve had great care.

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Google Apr 22, 2022

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Google Apr 20, 2022

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Google Apr 15, 2022

I have bought most of my cars from Brenengen and been very happy with them. So when I needed another, they were my first stop. Good service, no haggle pricing, flexible to fit my schedule, addressed my concerns. I was very happy with the experience.

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Google Apr 15, 2022

I always am greater with a smile and have never had any kind of issue with any sales or service employees. I highly recommend them to anyone.

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Google Apr 14, 2022

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Google Apr 13, 2022

Barry and the team were great to work with. Top notch, no pressure sales. Great group to work with!

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Google Apr 12, 2022

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Google Apr 12, 2022

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Google Apr 8, 2022

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Google Apr 8, 2022

Friendly and helpful people!

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Facebook Apr 3, 2022

Friendly and efficient Work done in a timelymanner

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Google Apr 2, 2022

Easy to make appointment and timely service. Friendly and knowledgeable. I drive further to Brenengan's for their honesty and service.

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Google Mar 31, 2022

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Google Mar 31, 2022

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Google Mar 29, 2022

Bought my car here and come here for regular maintenance. Awesome staff and great service!

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Google Mar 28, 2022

Recalls

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Google Mar 28, 2022

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Google Mar 27, 2022

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Google Mar 27, 2022

Caden in sales was great! Super helpful and made the selection process real easy. When I met with the finance guy, the mood definitely seemed to change after I didn’t go with any of the add ons that he was trying to sell me. So that is why I left off a star. Otherwise it was a great experience!

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Google Mar 26, 2022

I had every good experience . They were quick to find the problem and had me on my way fast. I really appreciated that as I came from a ways away and was worried about what I would do if they had to keep it. Kia dealerships seem to go out of their way to be polite and make the experience pleasant.

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DealerRater Oct 11, 2017

I've driven Hondas for 10 years. I was planning on getting an Odyssey but couldn't justify the price. I started searching for Kia Sedona's since my dad has owned one for ten years with little issues. I found the perfect one at Sparta Kia. I usually go to West Salem, Barry retrieved the van and got it back to West Salem the same day. Buying it was a breeze and Barry was very helpful with setting up the van. I'm so excited for my new van!

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DealerRater Oct 3, 2017

I ordered WeatherTech floor mats that arrived minutes after my service appointment. The service manager called me minutes after I left. I was close enough to return to the dealer and the mats were installed. It's saved me a trip!

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