Customer Testimonials

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Google May 5, 2022

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Google May 4, 2022

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Google May 3, 2022

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Google May 1, 2022

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Google May 1, 2022

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Google Apr 30, 2022

Awesome service delivered with smiles!

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Google Apr 30, 2022

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Google Apr 30, 2022

Great communication through the whole process. Great team to work with.

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Google Apr 30, 2022

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Facebook Apr 29, 2022

From sales to service we’ve had great care.

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Google Apr 22, 2022

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Google Apr 20, 2022

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Google Apr 15, 2022

I have bought most of my cars from Brenengen and been very happy with them. So when I needed another, they were my first stop. Good service, no haggle pricing, flexible to fit my schedule, addressed my concerns. I was very happy with the experience.

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Google Apr 15, 2022

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Google Apr 15, 2022

I always am greater with a smile and have never had any kind of issue with any sales or service employees. I highly recommend them to anyone.

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Google Apr 14, 2022

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Google Apr 14, 2022

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Google Apr 13, 2022

Barry and the team were great to work with. Top notch, no pressure sales. Great group to work with!

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Google Apr 12, 2022

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Google Apr 12, 2022

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Google Apr 8, 2022

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Google Apr 8, 2022

Friendly and helpful people!

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Google Apr 4, 2022

Excellent customer service! I was here yesterday shopping for a long overdue vehicle upgrade. I was greeted by a very Polite car salesman who was extremely helpful and knowledgeable about the vehicle I was inquiring about. Was not pushy or dismissive and very informative. My late parents always had the best experiences with Brenengen dealerships throughout the years, I can definitely see why 😊. Also, every vehicle on the lot was shined up and looked ready to go. Something else I have noticed about Brenengen dealerships, is they have the front of all their vehicles pointed IN TOWARD the dealership, so ...

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Facebook Apr 3, 2022

Friendly and efficient Work done in a timelymanner

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Google Apr 2, 2022

Easy to make appointment and timely service. Friendly and knowledgeable. I drive further to Brenengan's for their honesty and service.

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Google Mar 31, 2022

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Google Mar 31, 2022

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Google Mar 29, 2022

Bought my car here and come here for regular maintenance. Awesome staff and great service!

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Google Mar 28, 2022

Recalls

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Google Mar 28, 2022

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Google Mar 27, 2022

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Google Mar 27, 2022

Caden in sales was great! Super helpful and made the selection process real easy. When I met with the finance guy, the mood definitely seemed to change after I didn’t go with any of the add ons that he was trying to sell me. So that is why I left off a star. Otherwise it was a great experience!

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Google Mar 26, 2022

I had every good experience . They were quick to find the problem and had me on my way fast. I really appreciated that as I came from a ways away and was worried about what I would do if they had to keep it. Kia dealerships seem to go out of their way to be polite and make the experience pleasant.

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Google Mar 24, 2022

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Google Mar 23, 2022

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Google Mar 23, 2022

Service is always excellent.

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Google Mar 22, 2022

Came in for a headlamp, found other things that needed maintaining.

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Google Mar 18, 2022

As always they did a great job and a friendly staff

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Google Mar 15, 2022

I bought my Kia Forte at Brenengen West Salem. Halle Taylor - their sales representative - is absolutely amazing. She did a great job working on paperwork and showing all car functions. I absolutely love my new vehicle. The whole team of Brenengen West Salem was very supportive. My husband purchased his car from Brenengen West Salem 4 years ago and never had a problem with it. I highly recommend to use the services of these great professionals. We will be back when my son decides about his car 🙂

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Google Mar 13, 2022

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Google Mar 8, 2022

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Google Mar 4, 2022

I just picked up my 2022 Kia Sorento yesterday!!! I love it!!! The process was amazing and simple!! Barry McDonald was so thorough about every feature and helped with all the set-up!!! The staff were fun to work with and I would definitely buy another vehicle thru Kia Brenegen in West Salem!!!

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Google Mar 2, 2022

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Google Feb 27, 2022

Sales Consultant Caden Hoag was very professional and helpful during his tutorial and explanations of the vehicle's features, especially the technical aspects.

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Google Feb 27, 2022

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Google Feb 26, 2022

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Google Feb 26, 2022

Using the online scheduling was super convenient. The customer waiting room was comfortable to wait in while my oil change and recalls were being worked on. WiFi was available. The service crew were great.

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Google Feb 24, 2022

Halle and Scott were very helpful with my new car purchase. They took the time to show me how everything on the car works and made the whole car buying experience really easy. I would highly recommend buying a car there.

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Google Feb 23, 2022

Car starter died last week. Called brenengren and they were able to get me in within a few days, and had the problem sorted solved and done with no craziness. No unexpected charges, no hidden fees. Just fixed it with a smile and sent us on our way. Absolutely will continue using them.

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Google Feb 22, 2022

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Google Feb 22, 2022

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Google Feb 20, 2022

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Google Feb 19, 2022

Friendly and professional staff. A bit on the pricey side, but they were very honest and up front about how much it was going to cost. They didn't try to pressure me into getting repairs that I didn't want/couldn't afford. Good place; I will be back.

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Google Feb 19, 2022

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Google Feb 18, 2022

They helped me figure out what was wrong with my car and provided a detailed estimate... they've also helped with recalls I've had since owning my kia.

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Google Feb 18, 2022

Fast service, great customer service, very friendly. I appreciate that I received a free car wash, which was unexpected.

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Google Feb 15, 2022

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Google Feb 15, 2022

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Google Feb 14, 2022

Always great service from the mechanics to the service desk. Elana and Tim are wonderful. I've been going there for over 10 years.

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Google Feb 13, 2022

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Google Feb 13, 2022

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Google Feb 12, 2022

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Google Feb 12, 2022

Great service as usual

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Google Feb 12, 2022

Very friendly and pleasant employees. At pickup, all service was explained to me. The car wash was a nice surprise on a sloppy day!

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Google Feb 12, 2022

The team at Brenengen West Salem Kia are top notch! Every step of the process was a great experience! Thank you to the team at Brenengen West Salem Kia for being so helpful and for an awesome vehicle that our family will enjoy for many years!

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Google Feb 8, 2022

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Google Feb 5, 2022

I always receive efficient and excellent service from Tim D and his team.

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Google Feb 4, 2022

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Facebook Feb 3, 2022

Just got my first car!! Everyone there was super helpful and friendly. I was unsure how everything was going to go so I took some time to think and the staff was more than happy to wait. Great customer service! Super quick and easy.

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Google Feb 3, 2022

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Google Feb 3, 2022

This is the 3rd car I have leased thru Kia in West Salem. Very happy!

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Google Feb 3, 2022

Excellent service and quickly done!

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Google Feb 2, 2022

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Google Jan 31, 2022

Excellent customer service! I ordered a new telluride and staff were great about keeping me updated every step of the way. Caden, Bill, and Matt all helped us with the purchased and trading in of our vehicle and made it a smooth and simple process. Can’t recommend them enough!

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Google Jan 31, 2022

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Google Jan 30, 2022

I ordered a new vehicle through this dealership and all employees were extremely helpful. I have already recommended to others and a family member has now ordered a vehicle for themselves. Would definitely go back to them in the future.

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Google Jan 30, 2022

A+ experience! Was able to purchase my dream car-- thank you Caden!

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Google Jan 29, 2022

Was very impressed with how nice, courteous, & quick they were.

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Google Jan 29, 2022

Great service and education for vehicle from salesperson

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Google Jan 29, 2022

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Google Jan 27, 2022

Great professional communication and service!

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Google Jan 26, 2022

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Google Jan 23, 2022

I have ALWAYS appreciated the service from Brenengen Kia. That is one of the reasons I buy my cars from the Kia dealership. I know I can trust the service that follows the purchase. Very professional but also very personal.

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Google Jan 22, 2022

Very friendly employees, they care about their customers. Mrs. Arnold that works in service department was so nice and kept me informed how long it would be. I would recommend them to others!

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Google Jan 22, 2022

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Google Jan 22, 2022

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Facebook Jan 22, 2022

Very good service staff and friendly. They get you in and out in a timely manner. The counter staff are very friendly and explain any problems and how to fix them.. Very good service

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Google Jan 19, 2022

I took my Kia Niro in by appointment for an oil change & general servicing. They did the work quickly & efficiently, and also explained some of the switches which I didn't understand.

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Google Jan 18, 2022

Always so kind, timely and accommodating (thank you Tim for arranging the impromptu courtesy ride). 😊

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Google Jan 5, 2022

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Google Jan 3, 2022

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Google Jan 1, 2022

My experience with Brenengans spans many years and the service has always been exceptional. Always a friendly staff! Always professional!

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Google Dec 31, 2021

Customer service is second to none! Barry and Bill are the BEST!!

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Google Dec 25, 2021

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Google Dec 24, 2021

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Google Dec 22, 2021

Halle and Bill were so kind and helpful! yesterday was my first time ever buying a car and they made it so easy!! I told them about my budget and the car I was looking at and Bill was so awesome, he got me a monthly payment below my budget!! i’m so happy with my car and I appreciate everyone here so much!!

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Google Dec 19, 2021

I recently was in an an accident and totaled my vehicle. I went to Kia to check out some different vehicles and Halle was my go to gal. She was so knowledgeable, energetic and down right fun. She helped us find the perfect vehicle and made sure I knew all the neat functions it came along with. Bill made financing a breeze and guided us with his wisdom in car care. This was by far the best car buying experience. We’re so grateful! I would highly recommend Brenengen Kia of West Salem to anyone looking to have a reliable ...

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Google Dec 17, 2021

Process of buying my new KIA Sportage was easy & fast. Completely satisfied with the salesman & finance people at KIA in West Salem. wi.

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Facebook Dec 15, 2021

all the people are so friendly. and so helpful,they know there stuff love them. Been going there for all my service for 6 years. Now I bought a new car. from them.

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Google Dec 12, 2021

Professional and friendly services!


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